Privacy Policy

1. Personal information we collect

• Form submissions / inquiries: information you provide when you submit a lead form or contact us (e.g., name, email address, and any other details you choose to include).
• Account/usage data (if applicable): information related to your use of our services.
• Device and usage information: IP address, approximate location derived from IP, browser and device type, pages visited, and timestamps.
• Cookies and similar technologies: to operate the site and understand usage patterns. You may be able to manage cookies via your browser settings.

2. Purposes of use

We use personal information for purposes such as:

• Responding to your inquiries and providing requested information.
• Operating, maintaining, and improving our website and services.
• Understanding usage patterns and effectiveness of content (e.g., analytics).
• Providing customer support and communications.
• Ensuring security and preventing misuse.

When acquiring personal information, we promptly notify the purpose of use (or disclose it publicly) unless it has already been disclosed. (Act on the Protection of Personal Information (APPI), Article 21(1), Act on the Protection of Personal Information (APPI), Article 21(2), Act on the Protection of Personal Information (APPI), Article 21(4))

3. Lawful bases (Japan)

In Japan, our handling of personal information is based on applicable requirements under the Act on the Protection of Personal Information (APPI), including limitations on acquiring, using, and providing personal data and obligations relating to notice and protection measures.

We may also rely on legal grounds recognized under APPI for the relevant processing (for example, when necessary for performing contracts, when required by law, or with consent), depending on the context.

4. Employee supervision

We supervise employees appropriately so they handle personal data properly within our organization. (Act on the Protection of Personal Information (APPI), Article 21)

5. Sharing and transfers to third parties

We may share personal information with service providers (processors) that support our operations (e.g., hosting, analytics). When we share personal information with third parties, we do so in accordance with applicable law and implement appropriate safeguards where required.

Before providing personal data to a third party in a foreign country, we generally must obtain the data subject’s consent, subject to statutory exceptions. (Act on the Protection of Personal Information (APPI), Article 28(1))

6. Cookies

We use cookies and similar technologies to enable site functionality and to collect usage information. You can disable cookies in your browser settings, but some features may not work correctly.

7. Data retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on the type of information and the purpose of processing.

8. User rights and requests

Depending on applicable law and your circumstances, you may have rights to request disclosure of retained personal data, correction, deletion, and suspension of use or provision to third parties, among other rights. To make a request, contact us using the details below. We may verify your identity before responding.

9. Specified commercial transactions / ongoing services notice (Japan)

If you subscribe to any specified commercial transactions or continuous service marketing (such as paid subscriptions or ongoing monitoring tools), the sales/solicitation page will include the legally required business operator identification and notice items (business operator name/address/contact details and related advertising requirements).

(Act on Specified Commercial Transactions (Specified Commercial Transactions Act), identification and notice requirements (business operator name/address/contact details) for advertising of specified commercial transactions.)

10. Contact

For privacy-related questions or to submit requests regarding personal information, please contact: