Terms of Service

1. Services scope

We provide information, planning assistance, and proposal-related support regarding compliance initiatives, which may include reviewing materials you provide, identifying potential compliance issues, and drafting recommendations or proposal outlines. The Services are assistance and do not create a legal representation or attorney-client relationship.

Any deliverables, timelines, and effectiveness depend on the accuracy and completeness of information you provide and on your implementation of the recommendations. Final responsibility for decisions and actions remains with you.

2. No legal advice disclaimer

The Services and Website content are provided for informational and assistance purposes only. We do not provide legal advice. Nothing in these Terms or on the Website should be construed as legal advice, and you should consult qualified professionals for legal, regulatory, tax, or other advice applicable to your specific situation.

3. Acceptable use

You agree not to: (i) misuse the Website or Services; (ii) submit content or requests that are unlawful, fraudulent, or infringe others’ rights; (iii) attempt to gain unauthorized access to systems or interfere with operation of the Website; or (iv) provide false or misleading information when requesting a proposal.

We may suspend or terminate access where we reasonably believe you have violated these Terms or the Website is being used in a harmful manner.

4. Requests for proposals and communication

When you submit a request, we may respond by email or other communication channels. The proposal process may involve questions about your organization, business activities, and compliance objectives. You are responsible for ensuring that information you provide is accurate to the best of your knowledge.

5. Disclaimers of warranties

To the maximum extent permitted by law, the Website and Services are provided “as is” and “as available.” We make no warranties, whether express or implied, regarding accuracy, completeness, fitness for a particular purpose, or non-infringement.

6. Limitation of liability

To the maximum extent permitted by law, businecomplia.quest, its owners, directors, employees, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of the Website or Services.

Our total liability for any claim relating to these Terms or the Services shall not exceed the fees paid to us by you in connection with the specific Services giving rise to the claim (or, if none, the amount paid by you to us in the three months preceding the event). Some jurisdictions do not allow certain limitations, so these may not fully apply to you.

7. Privacy and personal information

If we acquire personal information, we will promptly notify the purpose of use (or disclose it publicly) unless it has already been disclosed. This is in accordance with Act on the Protection of Personal Information (APPI), Article 21(1), Act on the Protection of Personal Information (APPI), Article 21(2), Act on the Protection of Personal Information (APPI), Article 21(4).

We supervise employees to appropriately handle personal data within our organization. This is in accordance with Act on the Protection of Personal Information (APPI), Article 21.

If we provide personal data to a third party in a foreign country, we generally obtain the data subject’s consent, subject to statutory exceptions. This is in accordance with Act on the Protection of Personal Information (APPI), Article 28(1).

8. Specified commercial transactions (if applicable)

If you engage in specified commercial transactions and/or continuous services marketing (e.g., paid subscriptions or ongoing monitoring tools), we will provide the legally required business operator identification and required notice items on the sales/solicitation page.

Identification and notice requirements for specified commercial transactions are made in accordance with Act on Specified Commercial Transactions (Specified Commercial Transactions Act), identification and notice requirements (business operator name/address/contact details) for advertising of specified commercial transactions.

9. Changes to the Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent revision. Continued use of the Website after changes become effective means you accept the updated Terms.

10. Contact

If you have questions about these Terms, contact us using the information in the footer.